1.24.0 Safe to install
The MySafaricom App offers customers a convenient and efficient solution to access Safaricom's range of products and services in one place.
With the MySafaricom App, you can:
- Send Money through M-PESA: Easily select contacts from your phone book, verify the recipient's name, check transaction charges, and securely transfer funds. You can also share completed M-PESA transactions.
- Lipa Na M-PESA: Enjoy seamless shopping and bill payment at your favorite stores.
- Top-Up: Recharge your own number or that of your loved ones by selecting their number directly from your phone book.
- Scan Scratch Card: Quickly and conveniently top up your account by scanning a scratch card.
- Data Plans: Purchase data bundles with or without expiry, including All One Data bundles.
- View Balances: Keep track of your account balances for Data, Bonga, Airtime, or Credit limit.
- Home Fibre: Safaricom Home Fibre customers can easily make payments or change their Home Fibre plans through the app.
- E-Paper: Enjoy a superior customer experience while accessing your daily digital newspaper through the app.
Overview
MySafaricom App is a Freeware software in the category Home & Hobby developed by Safaricom Limited.
The latest version of MySafaricom App is 1.24.0, released on 07/04/2024. It was initially added to our database on 09/23/2023.
MySafaricom App runs on the following operating systems: iOS.
Users of MySafaricom App gave it a rating of 5 out of 5 stars.
Pros
- The app offers convenient access to Safaricom services like buying airtime, data bundles, and checking balances.
- It provides mobile money services like M-Pesa for easy payments and transfers.
- The app allows customers to manage their subscriptions and accounts from one place.
- Users can easily access personalized offers and promotions through the app.
- It offers a seamless experience for bill payments and in-app purchases.
Cons
- The app may sometimes have performance issues or bugs that affect user experience.
- Some users have reported occasional delays in transactions or loading times within the app.
- The interface may be overwhelming for new users due to the variety of services and features available.
- Customers might face occasional downtime or maintenance periods that limit app functionality.
FAQ
What is the MySafaricom App?
The MySafaricom App is a mobile application developed by Safaricom Limited that allows users to manage their Safaricom accounts, access services, and perform various transactions conveniently.
How can I download the MySafaricom App?
You can download the MySafaricom App from the Google Play Store for Android devices or the Apple App Store for iOS devices.
Is the MySafaricom App free to use?
Yes, the MySafaricom App is free to download and use, but standard data charges may apply when accessing the internet.
What services can I access through the MySafaricom App?
Users can access services such as buying airtime, paying bills, sending money via M-Pesa, checking data balances, and managing their accounts.
Do I need to be a Safaricom customer to use the MySafaricom App?
Yes, you need to be a Safaricom customer with an active line to register and use the MySafaricom App.
Is my personal information secure on the MySafaricom App?
Yes, Safaricom employs various security measures to protect users' personal information and transactions on the MySafaricom App.
Can I use the MySafaricom App while abroad?
Yes, as long as you have internet access, you can use the MySafaricom App while abroad. However, some functionalities may be limited.
How do I transfer money using the MySafaricom App?
To transfer money using the MySafaricom App, go to the M-Pesa section, select 'Pochi la biashara', enter the recipient's number and amount, then confirm your transaction.
What should I do if I forget my MySafaricom App password?
If you forget your password, you can reset it using the 'Forgot Password' option on the login screen of the app.
Does the MySafaricom App support multiple accounts?
No, the MySafaricom App currently supports one account per phone number registered with Safaricom.
Screenshots (Click to view larger)
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